Incompetence

At noon, I was released from work. I then proceeded home to look for my insurance card, then left the apartment to head out to the dentist's office. Traffic was rather heavy on Pacific Coast Highway as I ventured southwest to the office. Eventually, I finally got there a few minutes after 3 p.m. for my 3:30 appointment.

Waiting in the lobby was a man wearing medical smocks. It turns out this is Dr. Borna who introduced himself. He then asked me if I was there to have teeth pulled. I must have been taken back quite a bit by this question as I suddenly found I was stammering out that I was there to get a consultation for my underbite. He then called the assistant, Jessie - who also works at the Sea Cliff Dentist in Huntington Beach - to the front desk and she requested that I fill out my medical history.

For some reason, they had scheduled me to have my wisdom teeth removed. There's a small problem with this: I had my wisdom teeth removed back in 1990 and I stated that I told Dr. Tran's office that I was requesting a consultation with an oral surgeon for my mandibular prognathism.

Dr. Borna then stated that he did not specialize in this and that I needed an appointment with an oral maxillofacial surgeon or an orthodontist. I thought that's what I was there for!

All of this wouldn't have made me so completely irritated if it weren't for the fact that the doctor and assistant then started looking through the computer to see what their next appointment was and acting as though I didn't even exist, rather than try to offer up a different solution such as a possible referral to an orthodontist or oral maxillofacial surgeon.

Not only has this temporarily derailed my plans on getting this whole thing started, it has resulted in me deciding to get in contact with a new dentist. I've found that there's one that's actually closer to me that I can get to on the way to and from work on Beach Boulevard, they also have several specialists under the same roof, including an oral surgeon and an orthodontist. Hopefully there, they'll actually listen to their patients when they're told that they need something done.

We are experiencing technical difficulties. Please, stand by.